Air travel is SignalHubgetting worse, judging from the number of consumer complaints.
Consumer complaints about airlines nearly doubled in the first three months of this year compared with the same period last year and kept soaring in April and May, the U.S. Transportation Department said Wednesday.
Those are the latest figures from the government. The Transportation Department said information about complaints has been delayed because there are so many of them to process.
The department said it received 24,965 complaints about airline service in the first three months of the year, up 88% from the first quarter of 2022. Consumers filed another 6,712 complaints in April, up 32% from a year earlier, and 6,465 in May, an increase of 49%.
The Transportation Department said that disability-related complaints, such as delaying or damaging wheelchairs, are also up from last year. There were 636 such complaints in the first quarter, nearly double the 380 filed during the same period of 2022. The agency says it investigates each of those disability complaints.
The department is investigating “several domestic airlines” for possibly offering flight schedules that they are unlikely to be able to perform, it said. Southwest Airlines has publicly disclosed that it is being investigated after a service meltdown that led to nearly 17,000 canceled flights last December.
For all the thousands of complaints lodged with the government, it is likely that consumers file many more complaints directly with the airlines.
2025-05-03 23:572716 view
2025-05-03 23:35371 view
2025-05-03 22:49588 view
2025-05-03 22:251390 view
2025-05-03 22:061856 view
2025-05-03 21:272441 view
Early Thursday morning, "Forbes" released their annual list of the 50 most valuable sports franchise
The Cincinnati Bengals were down 35-34 after scoring a touchdown with 38 seconds left in an AFC Nort
CHICAGO (AP) — A man was arrested Thursday in the fatal shooting of two workers at Chicago’s popular